Frequently Asked Questions
Everything you need to know about Colorize AI
Colorize AI uses advanced deep learning models trained on millions of color photos. Upload your black and white photo, select a model (V2-V7), and our AI automatically adds natural, realistic colors based on context, lighting, and image content.
We offer multiple AI models: V2-V5 (1 credit, fast), V6.0/V6.1 (2 credits, good quality), V6.2 (3 credits, better), and V7 (6 credits, best quality, recommended).
Most photos are colorized in under 30 seconds. Processing time depends on the model chosen and image size.
No! Privacy is our priority. Uploaded photos are processed in real-time and automatically deleted immediately after colorization. We never store, retain, or use your photos for any other purpose.
Credits are valid for 365 days from purchase. Once used, the colorized results are yours forever.
Yes, unused credits can be refunded within 30 days of purchase. Contact support@colorize.ai with your account details.
We support JPG, PNG, and WEBP formats. For best results, use clear, well-scanned images with good contrast.
Output resolution matches your input image. We support up to 4K resolution for high-quality prints and large displays.
Yes! New users get 100 free credits to try the service. No credit card required.
Email us at support@colorize.ai. We typically respond within 24 hours on business days.