Acceptable Use Policy

1. Scope

This Policy applies to all content generated, published, transmitted, or stored through the Colorize AI service, including:

• Images: AI-generated or edited photographs
• User Input (Prompt): Text descriptions and instructions submitted by users

2. Content Standards and Prohibited Categories

Colorize AI strictly prohibits using this Service to generate the following six categories of content:

• Pornography / NSFW content
• Violence / Gore
• Hate speech
• Child safety violations (CSAM)
• Deepfakes / Impersonation
• Copyright or trademark infringement

2.1 Zero Tolerance - Immediate Action

The following content will result in immediate action upon discovery, with reports filed to authorities as applicable:

• Child sexual exploitation material (CSAM) or any sexual content involving minors
• Content promoting or assisting terrorism, extremism, or mass violence
• Instructions for manufacturing weapons of mass destruction
• Content inciting racial genocide or ethnic hatred
• Non-consensual deepfake sexual content targeting real individuals

2.2 General Prohibited Behavior

• Generate or spread false information, rumors
• Impersonate real individuals, brands, or organizations
• Infringe intellectual property rights, portrait rights, or privacy rights
• Use AI-generated content to deceive users or claim it was created by humans
• Mass generate spam or fraudulent content
• Jailbreak prompts designed to bypass platform safety mechanisms
• Use AI-generated content to impersonate professionals (such as licensed doctors, lawyers, or financial advisors) in potentially harmful contexts

3. Content Moderation

Colorize AI employs a multi-layered moderation system combining automated filtering, human review, and periodic auditing.

3.1 Automated Moderation (Real-time)

All requests and generated content are scanned in real-time by safety filters:

• Input filtering: Keyword, semantic, and intent analysis of prompts
• Output filtering: Real-time safety assessment of generated content
• Usage pattern analysis: Monitoring for abnormal API usage behavior
• Safety models used: Industry-standard content safety APIs

3.2 Human Review

• Auto-flagged content enters human review queue
• User-reported content is manually investigated by the Trust & Safety team
• Review team operates during business hours

3.3 Content Classification

4. Reporting

4.1 When to Report

• Content that violates this Policy
• Content involving child safety or terrorism
• AI impersonation or rights violations

4.2 Reporting Principles

• Confidentiality: Reporter identity is strictly protected
• Neutrality: All reports undergo independent, objective review
• Anti-abuse: Malicious or false reports are logged and addressed

5. Reporting Channels

• Report email: report@colorize.ai
• Customer support: support@colorize.ai

6. Response Times

If extended processing time is needed, we will proactively notify the reporter with an explanation. Process: Report received (auto-confirm) → Initial triage (L1-L4) → Content review (auto + human) → Action decision → Execute action → Notify result.

7. Enforcement Actions

8. Appeals

If you disagree with an enforcement action, you may submit an appeal within 15 days of receiving notice:

• Appeal email: appeal@colorize.ai
• Processing time: Within 10 business days
• Review method: Independent reviewer not involved in the original decision

9. Transparency and Policy Updates

• Material changes will be notified at least 15 days in advance
• Continued use of the platform constitutes acceptance of the updated Policy

10. Contact Us

• Content safety: safety@colorize.ai
• Report: report@colorize.ai
• Appeals: appeal@colorize.ai
• Company: Colorize AI